Firmware

The firmware can be kept up to date using our Cambrionix Connect software. As part of delivering an easy user experience, our Cambrionix Connect application is now a set-and-forget solution. The Cambrionix Connect application will discover your USB hub’s firmware and present an update for you.

To update the firmware, first, go to the firmware section of Cambrionix Connect. Here you can see the available Firmware versions to install to the hub.

The current firmware version on the hub is displayed in the firmware section alongside the hub's name. This will appear red if a newer version is available or green if it is the most up to date.

Figure 10.2 

To install the firmware onto the hub click the hub(s) connected that you want to update, the latest firmware will be automatically selected, if you wish to change the firmware version you are updating to then this can also be done. Once selected press the update button at the top and the update will commence.

If you are running in an offline environment then there are other ways to update the firmware on your hub. One way would be to use the Command Line Updater, this can be downloaded from our website along the with user manual from the following link cambrionix.com/cambrionix-clu.

An alternative would be to download the firmware file and manually add this to the Hub API there is more information in the Cambrionix Hub API user manual which can be downloaded from the following link cambrionix.com/cambrionix-api.

CAUTION

Your Hub may not function correctly

Do not downgrade firmware onto a new product

CAUTION

Your Cambrionix Firmware may get corrupted

Do not interrupt the Firmware update process.

Do not disconnect the power during the update process.

CAUTION

Your Cambrionix Hub may not be visible or become unresponsive

If you have older hardware with Firmware version number lower than 1.83 then the hub may not be compatible with the Cambrionix Hub API and will need to be updated to the latest version of Firmware using the Command Line Updater which can be downloaded and installed from the following link.

https://www.cambrionix.com/cambrionix-clu

CAUTION

A new version may be available

Ensure you have the latest version of Firmware installed on your hub. These updates will often contain new features, fixes for bugs and performance improvements