Firmware

From this page, you can view and manage firmware versions and updates. You can access this page from the menu in Product Name. ( Firmware)

On the left half of the page, you can see all available Cambrionix Hardware. The available Cambrionix hardware is all the hubs connected to Product Name via the API. You can filter the hardware in the following ways.

Filter Description
Type Firmware type*
Endpoint Computer name
Description Hub Name

*products and their firmware type below

Firmware Part Number Product Name
Universal PP15S PowerPad15S
Universal PP15C PowerPad15C
Universal PP8S PowerPad8S
Universal SS15 SuperSync15
Universal TS3-16 ThunderSync3-16
SMART TS3-C10 ThunderSync3-C10
Universal U16S Spade U16S Spade
Universal U8S U8S
PDSync PDSync-C4 PDSync-C4
Universal ModIT-Max ModIT-Max
Motor Control Motor control board ModIT-Max
Selecting hubs

From the left side of the page, you can select the hubs you wish to update. Any hubs that do not have the latest version of the firmware will have the firmware version number in red. The firmware version will be blue if the hub is up to date.

You can select multiple hubs at once; you will know it is selected as the box will be highlighted, and the right-hand side of the page will show a device to be updated along with the available firmware versions.

Updating the Firmware

Once you have chosen the hubs you wish to update, the right side of the page will show that the hubs are to be updated from one version of firmware to another. Product Name will automatically choose the latest version of the firmware to update to; this can be changed by using the drop-down and selecting the firmware you wish to install on the hub. We recommend always using the latest firmware version unless there is a specific reason not to update.

Once you have selected the hubs you wish to update and the firmware version to update, press the update firmware button, which will then run the process. Once updated, a tick will appear next to the update preview on the right-hand side to show the update has been successful.

Errors

It is important that once you have started a firmware update that you do not disconnect the hub from the host system. If you disconnect then the hub will be in an unusbale state. This state is called bootloader mode, which is a different piece of firmware which is used to launch the hub firmware. If you get the hub stuck in bootloader mode then you will need to recover the hub using the Cambrionix Command line updater which can be downloaded from the below link along with the user manual.

https://www.cambrionix.com/cambrionix-clu