Firmware
From this page, you can view and manage firmware versions and updates. You can access this page by going to Settings (in the navigation panel) and then 'Firmware'.
On this page you will see two sections. One for 'Cambrionix Hubs' and one for 'Preview Updates'. You can select the hubs you want to update in one section and select and update the firmware for the chosen hub(s) in the other. You can filter the hardware in the following ways.
| Filter | Description |
|---|---|
| Type | Firmware type* |
| Endpoint | Computer name |
| Description | Hub Name |
*products and their firmware type below
| Firmware | Part Number | Product Name |
|---|---|---|
| Universal | PP15S | PowerPad15S |
| Universal | PP15C | PowerPad15C |
| Universal | PP8S | PowerPad8S |
| Universal | SS15 | SuperSync15 |
| Universal | TS3-16 | ThunderSync3-16 |
| SMART | TS3-C10 | ThunderSync3-C10 |
| Universal | U16S Spade | U16S Spade |
| Universal | U8S | U8S |
| PDSync | PDSync-C4 | PDSync-C4 |
| Universal | ModIT-Max | ModIT-Max |
| Motor Control | Motor control board | ModIT-Max |
Selecting hubs
Any hubs that do not have the latest version of the firmware will have the firmware version number in red. The firmware version will be blue if the hub is up to date.
You can select and update multiple hubs at once; you can see if it is selected as the box will be highlighted, and under the 'Preview Updates' section, you will see which hub(s) you have selected to be updated.
Updating the Firmware
Product Name will automatically choose the latest version of the firmware to update to; this can be changed by using the drop-down and selecting the firmware you wish to install on the hub. We recommend always using the latest firmware version unless there is a specific reason not to update.
Once you have selected the hubs you wish to update and the firmware version to update, press the update firmware button, which will then run the process. Once updated, a tick will appear in the Update Preview section to show the update has been successful.
Errors
It is important that once you have started a firmware update that you do not disconnect the hub from the host system. If you disconnect the hub while it's updating, then the hub will be in an unusable state. This state is called bootloader mode, which is a different piece of firmware used to launch the hub's firmware. If you get the hub stuck in bootloader mode then you will need to recover the hub using the Cambrionix Command line updater which can be downloaded from the below link along with the user manual.