Prerequisites

You must also have internet access for the browser to allow you to sign in and communicate with the Connect platform.

For Cambrionix Connect to connect to your hubs, the host system the hub is connected to must have the Cambrionix Hub API installed, with a minimum of V3.25.0. The Cambrionix Hub API is a service that runs on your host system, which is what enables communication with your Cambrionix hubs. This is installed as part of the on boarding flow when you first sign in to your account on a computer. Once the host system has the API installed, you need a browser to open the Product Name website. Known compatible browsers, for example, will be:

• Google Chrome

• Safari*

• Microsoft Edge

*You cannot connect to local APIs on Safari due to security reasons. Once you have performed the initial setup using a different browser you will be able to access local hubs using Safari

Your hub will need to be connected to your host system and visible to the API. As long as the hub is visible in the device manager or system info, then Connect will be able to see the hub and interact with it. If you use any other 3rd party software that controls the port that the hub requires, Connect will not be able to connect to it, and as such, the hub will not be visible in the application.

You can find more information on the Cambrionix Hub API from the user manual. This can be downloaded from our website at the below link.

www.cambrionix.com/cambrionix-api